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I wanted to ask you for help, if I can't visit the icloud profile department and apple id, clicking nothing happens Because of this, I can't view subscriptions, make backups, and all the details related to the profile
iPhone 11 Pro Max, iOS 17
Hi there Michael_AMDI,
If you have any restrictions through Screen Time or a profile (either from a school or company), that could be why you are unable to click your name/Apple ID in Settings.
For Screen Time, you can check that by following the steps below:
If that is set to Don't Allow, once you set it to Allow you should be able to click into your Apple ID in Settings.
As for profiles, you can look for those by following the steps below:
You can see the profiles you have installed in Settings> General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.
That information is from this article: Install or remove configuration profiles on iPhone If you have any questions about the profile installed, you may want to reach out to the administrator of where the profile was installed from for more details.
We hope this information helps.
Take care!
Hi there Michael_AMDI,
If you have any restrictions through Screen Time or a profile (either from a school or company), that could be why you are unable to click your name/Apple ID in Settings.
For Screen Time, you can check that by following the steps below:
If that is set to Don't Allow, once you set it to Allow you should be able to click into your Apple ID in Settings.
As for profiles, you can look for those by following the steps below:
You can see the profiles you have installed in Settings
That information is from this article: Install or remove configuration profiles on iPhone If you have any questions about the profile installed, you may want to reach out to the administrator of where the profile was installed from for more details.
We hope this information helps.
Take care!
big thanks ❤️
Hey Michael_AMDI,
You're welcome!
Let us know if you need our assistance again.
Best regards.
I can't visit the Apple ID and icloud account profile section
