Primary and personal
My phone stopped working on my cellular nw and after talking with Verizon it works again but now offers me two options Primary or personal. How do I get it back to the way it was?
iPhone 14, iOS 16
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User profile for user:
Sparks0829
User level:
Community Specialist
Hi there arlinems,
For more help with the cellular options on your iPhone, you'll want to work with Verizon since those are carrier-supported features.
With that said, it sounds like you may be using dual SIM. Learn more about how that works here: Using Dual SIM with an eSIM - Apple Support
Take care.