How do I move a Starbucks Gift Card FROM Apple Wallet TO Starbucks app?

Question

Level 1

14 points

How do I move a Starbucks Gift Card FROM Apple Wallet TO Starbucks app?

A couple other people have asked this, but there has not been a complete answer given. I have 2 Starbucks gift cards, originally saved to Apple wallet. In Apple wallet, it only shows the 16 digit number for the card. But does not show the PIN normally on the back of a physical card. I want to transfer these 2 Starbucks GC's to the the Starbucks app, and ADD to payment balance (where I have consolidated all of my Starbucks gift cards) BUT when you go to Payments to Add a Gift Card it requires adding the PIN #. How can I move these cards to my Starbucks app?? OR How does one receive the PIN from our own gift cards of ANY kind from those saved in Apple Wallet? They are normally on the back, but you cannot see the "back" of the card saved in Apple Wallet!! Please Help! I have others I need to use! Thank you!!

iPhone XR, iOS 16

Posted on Aug 8, 2023 12:28 PM

Reply

Answer 1

Top-ranking reply

Jeff Donald

Level 8

44,532 points

Mar 3, 2024 2:41 AM in response to fvanhorn1

Please contact the Starbucks support team. This is not an Apple issue. The Wallet app just displays the information that Starbucks places in the Wallet. If their information is invalid, Apple does not have access to your account to correct errors or even know the error that Starbucks made.

Reply

Answer 2

Jeff Donald

Level 8

44,532 points

Nov 12, 2023 9:34 AM in response to SJS66

The answer is still, the same. You can not do this without the help of Starbucks support team.

Reply

Answer 3

Jeff Donald

Level 8

44,532 points

Aug 8, 2023 2:03 PM in response to j.erin1530

Please contact the Starbucks support team for assistance with your issue.

Reply

Answer 4

Mar 3, 2024 1:52 AM in response to j.erin1530

I have three Starbucks gift cards ($120, $55.00, 7.00).

I had moved them from my Starbucks app to my Apple Wallet. When I try to use them at Starbucks you can see the cards and the amounts, but, when Starbucks scans the cards nothing happens, so, they cannot be used. Help!

Reply

Answer 5

j.erin1530 Author

Level 1

14 points

Aug 8, 2023 12:28 PM in response to j.erin1530

PS - I have an iPhone 11 Pro Max

Reply

Answer 6

SJS66

Level 1

8 points

Nov 12, 2023 9:16 AM in response to j.erin1530

Same issue for me. Did you figure out how to transfer the wallet card balance to the app?

Reply

Answer 7

Mar 3, 2024 5:57 AM in response to SJS66

No the response was not helpful. I have talked w both Starbucks and Apple and they each say it’s not their problem and send me back to the other products app.

Reply

Answer 8

Jeff Donald

Level 8

44,532 points

Mar 3, 2024 6:20 AM in response to fvanhorn1

Do you have any other loyalty gift cards in your wallet app? Do you have any payment methods (credit or debit) in the wallet app?

Reply