Why are is AirPods Pro unit not verified as genuine?

Why my airpods pro not verified as genuine


[Re-titled by Moderator]

AirPods Pro

Posted on Aug 8, 2023 8:02 PM

Reply
1 reply

Aug 9, 2023 3:11 PM in response to Abby5679

Hi Abby5679,


Thank you for participating in the Apple Support Communities. We see you've come from a helpful article about identifying your AirPods. If you're seeing a message about your AirPods not being genuine, then they may not be real Apple AirPods. It's always recommended to purchase from an Authorized Apple Reseller or directly from Apple to ensure you're getting an authentic Apple product. You may consider having them inspected by a technician. This link can help with finding a location near you: Find Locations.


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why are is AirPods Pro unit not verified as genuine?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.