Can not download my mail to read

My iPad will not download my mail to read

iPad 2, iOS 9

Posted on Aug 8, 2023 9:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2023 4:56 PM

Hey there barber1947,


Thanks for reaching out to the Apple Support Communities.


If having issues with not receiving emails on your iPad, check out the steps listed in the following resource that can help: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Before you begin
There are a few things to keep in mind and check:
* When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
* Make sure that your device is connected to the Internet.
* Check with your email service provider to find out if there's a service outage.
* If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.


Keep us updated on the results after going through all the steps in the resource above. If still having issues let us know if you're seeing any particular alerts or errors when trying to download your emails. Also, are you having issues with an iCloud email, a third-party email provider, or multiple email accounts?


Take care!

1 reply
Question marked as Top-ranking reply

Aug 9, 2023 4:56 PM in response to barber1947

Hey there barber1947,


Thanks for reaching out to the Apple Support Communities.


If having issues with not receiving emails on your iPad, check out the steps listed in the following resource that can help: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Before you begin
There are a few things to keep in mind and check:
* When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
* Make sure that your device is connected to the Internet.
* Check with your email service provider to find out if there's a service outage.
* If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.


Keep us updated on the results after going through all the steps in the resource above. If still having issues let us know if you're seeing any particular alerts or errors when trying to download your emails. Also, are you having issues with an iCloud email, a third-party email provider, or multiple email accounts?


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can not download my mail to read

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.