My gift card is not working
My gift card is not working can you help me
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The support article I linked to below offers multiple suggestions to help with common issues people have using/redeeming their gift cards. The most common errors involve using the wrong characters such a zero for an O etc. If the solutions offered in the article do not resolve your issue please use the link in the article to contact Apple Support.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support