Touch unresponsive in IOS 16.6

Hi Apple,


After upgrade to IOS 16.6, touchscreen went to unresponsive mode on 13 pro max.

Is there any bug going on this IOS version.

If there is any temporary solution please share it here.


Thanks

iPhone XR, iOS 16

Posted on Aug 9, 2023 12:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2023 12:57 AM

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen activity (remove any obstacles, if present), try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Aug 9, 2023 12:57 AM in response to AshJot

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen activity (remove any obstacles, if present), try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Touch unresponsive in IOS 16.6

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