Face id

Hello,

Apple has several documents helping you with Face ID.

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

This is generally a hardware issue. If the unit's on an OS version older than 16.6, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

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nr ~ Does your iPhone XR still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health & Charging

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