Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I read Exfat files with my Macbook M2 Chip?

Hello everyone!


I’m facing an issue to read files that in Exfat format created in the past with a MacBook Pro 2018 version in a external hard drive.


Recently, with a new Macbook Air M2 with macOS Ventura I’m unable to access those files, the external hard drive is not even recognized so not possible to read them.


Does anyone have any suggestions or solutions on how I can read my exFAT files again? Any help would be greatly appreciated. Thank you!

MacBook Air (M2, 2023)

Posted on Aug 9, 2023 8:16 AM

Reply
4 replies
Sort By: 

Sep 11, 2023 1:50 PM in response to rodrigorojas

Is macOS prompting you to allow the external drive to connect? With Apple Silicon Macs, users are not prompted to confirm it is safe to allow an external device to communicate with the computer & macOS. You can go into the "Privacy & Security" System Settings and temporarily change the setting "Allow accessories to connect" to "Automatically when unlocked" (found at the bottom half of the Privacy & Security Settings) while you are testing this external drive just in case you are missing the system prompt for it when connecting the drive.

Allow accessories to connect to Mac - Apple Support


Try booting into Safe Mode to see if the drive is seen & mounted. If this works, then you most likely have some third party software installed which is interfering with the normal operation of macOS.


Make sure to connect the drive directly to the laptop. Disconnect all other external devices in case one of them is causing a problem.


Does the external drive support using its own power supply? If not, then maybe try connecting the drive to a powered dock or hub in case the drive needs more power to function.


If you need to use an adapter, then try using another adapter especially a different brand. Try using another cable as well.


What is the exact make & model of the external drive?


Do you have access to any other computer you can use to verify this drive still works?


Reply

Aug 9, 2023 8:33 AM in response to rodrigorojas

Verify that in the Finder Settings : General, you have the ability to show external disks on the Desktop.


Reboot the M2 Air and connect the exFAT drive again in a different USB-C port. If it fails to mount, then that exFAT device is toast, unless you can mount it on that 2018 MacBook Pro to extract the files to a FAT32 USB stick. If you can do that, I would boot that 2018 Machine into Recovery mode and then run Disk Utility First Aid on that exFAT device and again try to use it in the M2 Air.

Reply

How can I read Exfat files with my Macbook M2 Chip?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.