Hi, I subscribed to an app and it was not what i was expecting. And it ended up charging me 30$ for a yearly subscription ( guitartuna ). When i go to the reportaproblem site where you’re supposed to request a refund i fill in the 2 boxes but i can’t press on guitartuna to request my refund. Please help
iPhone X, iOS 16
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
If you already tried (to no avail) all the steps provided in this support article:--> Request a refund for apps or content that you bought from Apple , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).
Regards
Giulio
I dont have the refund option on report a problem
