Unable to install update error occurred installing iPadOS 16.6

I can’t turn my iPad off it is stuck in “verifying update”

iPad, iPadOS 16

Posted on Aug 9, 2023 10:05 PM

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Question marked as Best reply

Posted on Aug 9, 2023 10:06 PM

If your iPad is stuck on "Verifying Update" and you're unable to install an update, here are some steps you can try to resolve the issue:


1. **Force Restart:**

Try force restarting your iPad. The method to force restart depends on the iPad model:

- For iPad with Face ID: Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and finally, press and hold the Power button until the iPad restarts.

- For iPad with Home button: Press and hold both the Home button and the Power button until the iPad restarts.


2. **Cancel the Update:**

If you're unable to force restart, try canceling the update. To do this:

- If your iPad has a physical Home button, press and hold the Power button until the "slide to power off" slider appears. Then slide to power off.

- If your iPad has Face ID, press and hold the Power button and either volume button simultaneously until the "slide to power off" slider appears. Then slide to power off.


3. **Check Internet Connection:**

Make sure your iPad has a stable and strong internet connection. Sometimes update verification issues can occur due to a weak or unstable network connection.


4. **Check Storage Space:**

Ensure that your iPad has enough available storage space for the update. Large updates require sufficient space to download and install.


5. **Try the Update Later:**

If your iPad is still stuck on "Verifying Update," you might want to wait for a while and then attempt the update again later. Apple's servers might be experiencing high demand, causing temporary issues.


6. **Use iTunes or Finder to Update:**

If you have access to a computer with iTunes (for Windows) or Finder (for Mac), you can try updating your iPad using these tools. Connect your iPad to the computer and open iTunes/Finder. Follow the prompts to update your device.


7. **Reset Network Settings:**

If the issue persists, you can try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, Cellular, and VPN settings.


8. **Recovery Mode:**

If none of the above steps work, you might need to put your iPad into Recovery Mode and then attempt the update or restore using a computer. This is an advanced step and should be done carefully to avoid data loss.


If you're still unable to resolve the issue, consider contacting Apple Support for further assistance. They can provide specific guidance based on your situation and help you troubleshoot the problem effectively.

5 replies
Question marked as Best reply

Aug 9, 2023 10:06 PM in response to Jmariev

If your iPad is stuck on "Verifying Update" and you're unable to install an update, here are some steps you can try to resolve the issue:


1. **Force Restart:**

Try force restarting your iPad. The method to force restart depends on the iPad model:

- For iPad with Face ID: Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and finally, press and hold the Power button until the iPad restarts.

- For iPad with Home button: Press and hold both the Home button and the Power button until the iPad restarts.


2. **Cancel the Update:**

If you're unable to force restart, try canceling the update. To do this:

- If your iPad has a physical Home button, press and hold the Power button until the "slide to power off" slider appears. Then slide to power off.

- If your iPad has Face ID, press and hold the Power button and either volume button simultaneously until the "slide to power off" slider appears. Then slide to power off.


3. **Check Internet Connection:**

Make sure your iPad has a stable and strong internet connection. Sometimes update verification issues can occur due to a weak or unstable network connection.


4. **Check Storage Space:**

Ensure that your iPad has enough available storage space for the update. Large updates require sufficient space to download and install.


5. **Try the Update Later:**

If your iPad is still stuck on "Verifying Update," you might want to wait for a while and then attempt the update again later. Apple's servers might be experiencing high demand, causing temporary issues.


6. **Use iTunes or Finder to Update:**

If you have access to a computer with iTunes (for Windows) or Finder (for Mac), you can try updating your iPad using these tools. Connect your iPad to the computer and open iTunes/Finder. Follow the prompts to update your device.


7. **Reset Network Settings:**

If the issue persists, you can try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, Cellular, and VPN settings.


8. **Recovery Mode:**

If none of the above steps work, you might need to put your iPad into Recovery Mode and then attempt the update or restore using a computer. This is an advanced step and should be done carefully to avoid data loss.


If you're still unable to resolve the issue, consider contacting Apple Support for further assistance. They can provide specific guidance based on your situation and help you troubleshoot the problem effectively.

Aug 10, 2023 2:40 AM in response to Jmariev

If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Unable to install update error occurred installing iPadOS 16.6

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