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Add phone number

My phone number is not adding on my new phone

iPhone 12, iOS 16

Posted on Aug 10, 2023 6:35 AM

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Question marked as Best reply

Posted on Aug 10, 2023 6:46 AM

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • (Sidebar) Click Personal Information -> Reachable at -> then edit / update your trusted phone number.

 

2 replies

Aug 10, 2023 6:59 AM in response to AliceSomers2023

For reachable or contactable at:

1) Open the Settings app

2) Tap your name at the top

3) Tap "Name, Phone Numbers, Email"

4) Tap "Edit" next to "Contactable at"


To edit your list of trusted items refer to the section: About trusted phone numbers and trusted devices in the document Two-factor authentication for Apple ID - Apple Support


To see, add, or change your trusted phone numbers:

- On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.

- On a Mac: Choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security, then add or remove a trusted phone number.

- In a web browser: Go to the Account Security section of https://appleid.apple.com/


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


If you still have questions or problems:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support



Add phone number

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