How to return to the iPad view on WSJ app?
For some reason, my WSJ app changed to an iPhone view on the iPad. I can’t figure out how to return to the iPad view?
[Re-Titled by Moderator]
iPad Pro, iPadOS 13
For some reason, my WSJ app changed to an iPhone view on the iPad. I can’t figure out how to return to the iPad view?
[Re-Titled by Moderator]
iPad Pro, iPadOS 13
I was very distressed and disappointed by the new WSJ app (version 14). I emailed WSJ customer support and also left a review in the Apple App store. Here are the responses that I received.
You can contact
THE WALL STREET JOURNAL
Phone: 800-JOURNAL
Email: support@wsj.com
Online: https://customercenter.wsj.com
Twitter: @WSJ_Support
The developer response (WSJ product team) through the app store:
The update to our iPad layout is part of our broad and ongoing effort to create a more immersive platform and better showcase all of our great image, video, and graphics content. We hope you will find that the new layout strengthens the delivery of our content, and makes it easier to stay up to date with the latest news from WSJ.
I don't understand how "the new layout strengthens the delivery of our content".
I have been a subscriber to the WSJ for 50 years. Going to cancel my subscription. New version is unreadable.
This an Apple problem. I loaded the WSJ app on an Android phone and it works as it used to on an Apple device.
I agree. This is really making it difficult to continue to subscribe to WSJ. Hopefully, they will listen to their customers.
Same here. What's the change everyone is talking about? Like all of you, I hate the new version and dearly miss the wonderful version we had for so long.
Do you have a phone # for customer service ?
If so, please post.
Thanks,
Erik
Agreed. Wall Street Journal appears to believe their customers comments are of no concern.
if you are nostalgic for the old AOL web portal, the New WSJ app would be very familiar. For other sentient beings, it a disappointment at best, and an insult to long term readers.
Current WSJ improvements insufficient. I terminated my subscription that ends in December. If no return to acceptable format then I will remain a former reader.
I tried using the print edition app for a few days. It is too painful. I will be canceling.
Thanks for sharing. I just checked today and I still have the one column view, see pict. I can see the new "print Edition tab, but that does not cut it.
Agreed
Agreed. Very well said.
Interesting, when I canceled my subscription Wednesday I had to pick a reason from a drop down menu. One of the choices, which I selected, was dissatisfaction with the new app.
This post is GOLDEN, because of the link and the ability to put comments in on the 4th question.
Cancelled my subscription...better things to do with $480 per year.
How to return to the iPad view on WSJ app?