Wired headphones not available for calls

I’ve tried several pairs of wired headphones but none of them appear as an option to use during phone calls.

iPhone 13 Pro

Posted on Aug 10, 2023 1:18 PM

Reply
2 replies

Aug 11, 2023 1:16 PM in response to alexworden

Hello alexworden,


If no audio is coming out of your headphones, you'll want to make sure you've covered the basics like restarting the device and making sure it's up to date.


Restart your iPhone

Update your iPhone


If all the headphones you're using just have the standard 3.5 mm connector and you're using a headphone adapter like this to connect them: Lightning to 3.5 mm Headphone Jack Adapter, you'll want to try using a different adapter if possible to make sure the issue is not coming from that.


If your headphones don't work with your iPhone or iPad


If the issue continues, you'll need to have the device serviced. You can find available service options for iPhone here: iPhone Repair & Service


Cheers!




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Wired headphones not available for calls

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