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My face id

So basically I can’t use my Face ID it’s disabled


iPhone 11, iOS 16

Posted on Aug 10, 2023 2:28 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2023 2:28 PM


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair & Service - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 10, 2023 2:28 PM in response to marlaysia226


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair & Service - Apple Support


My face id

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