My Face ID isn't working on my iPhone 12

This is generally a hardware issue. If the unit's on an OS version older than 16.6, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

(243061)

Lexie_springer Said:

"My Face ID isn't working on my iPhone 12: The Face ID stopped working on my phone today."

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Troubleshooting Face ID:

Overview these two links:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support