The operation couldn't be completed. (AKAuthenticationError error -7005.)

For months now I have not been able to use my mobile phone at home.


We live in a rural area, so this was even more frustrating for me.


Adding to my frustration was heading into work, 1/2 an hour away, and I would then relieve my messages and voicemails - because I wasn’t receiving my calls.


Adding to this issue I run my own small business - so I’ve lost some pretty good money from this issue.


I have been on here and tried several things that didn’t work, until today. When trying to reset my phone (for the umpteenth time) I received this message… and I couldn’t even screen shoot it, so took a photo with my iPad. LOL.


I’m posting this now so that anyone else having this issue can try the solution that I found worked. See Best Answer below.

iPhone XR

Posted on Aug 10, 2023 7:14 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2023 7:22 PM

Go to:


Settings


General


Date & Time


Set Automatically

(If this is already set, then turned on, then switch it off, wait a few seconds, then switch it back on again.)


(Now, do a Network Settings reset.)


(Go)


Settings


General


(Scroll to the bottom and hit…)


Transfer or Reset iPhone


Reset


Reset Network Settings


(Confirm by entering your passcode when asked)


(Last of all…)


(Force reset or Shut down your phone, wait five minutes then reopen.)


This worked for me.



1 reply
Question marked as Top-ranking reply

Aug 10, 2023 7:22 PM in response to DebiRose

Go to:


Settings


General


Date & Time


Set Automatically

(If this is already set, then turned on, then switch it off, wait a few seconds, then switch it back on again.)


(Now, do a Network Settings reset.)


(Go)


Settings


General


(Scroll to the bottom and hit…)


Transfer or Reset iPhone


Reset


Reset Network Settings


(Confirm by entering your passcode when asked)


(Last of all…)


(Force reset or Shut down your phone, wait five minutes then reopen.)


This worked for me.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The operation couldn't be completed. (AKAuthenticationError error -7005.)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.