I can't download or update my apps in App Store

If you're unable to download or update apps from the App Store, there are several potential reasons for this issue. Here are some troubleshooting steps you can take:

1. Check Internet Connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. App downloads and updates require an active internet connection.

2. Restart Your Device: Sometimes, a simple restart can resolve temporary glitches. Restart your iPhone and then try downloading or updating apps again.

3. Check Apple ID: Make sure you're signed in with the correct Apple ID in the App Store. Tap on your Apple ID profile picture in the App Store and verify that you're using the right account.

4. Check Date and Time Settings: Incorrect date and time settings on your device can cause issues with app downloads. Go to Settings > General > Date & Time and ensure that the settings are correct.

5. Update iOS: Outdated iOS software might lead to compatibility issues with the App Store. Check if there's a new iOS update available by going to Settings > General > Software Update.

6. Check App Store Restrictions: If you have enabled restrictions on your device, it might prevent app downloads and updates. Go to Settings > Screen Time > Content & Privacy Restrictions and make sure they are set correctly.

7. Check Available Storage: Insufficient storage space on your device can prevent app downloads and updates. Go to Settings > General > [Device] Storage to check your available storage.

8. Reset Network Settings: Resetting network settings can resolve connectivity issues. Go to Settings > General > Reset > Reset Network Settings. Note that this will reset Wi-Fi passwords and cellular settings.

9. Sign Out and Sign In: Sign out of your Apple ID and then sign back in. Go to Settings > [Your Name] > Sign Out. Then sign back in and try again.

10. Clear App Store Cache: Open the App Store and tap on any of the icons at the bottom of the screen (e.g., Featured, Top Charts, etc.) repeatedly about 10 times. This may help clear the App Store cache.

11. Contact Apple Support: If none of the above steps work, it's recommended to contact Apple Support for further assistance. They can provide personalized troubleshooting steps based on your specific situation.

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.