Why I can’t add a card to my wallet ?

The add bottom on my wallet app it’s not working

Posted on Aug 11, 2023 4:25 AM

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Question marked as Best reply

Posted on Aug 11, 2023 4:29 AM

To use Apple Pay, it's important to note that the ability to add a Debit/Credit Card to Apple Pay is dependent on the country associated with your Apple ID. For instance, if you reside in a country like India where this feature is not supported, you won't be able to add your cards to Apple Wallet. --> Countries and regions that support Apple Pay




Please add a ticket/card/pass from the mail or the document that you have received when you bought the ticket/card/pass.

  • The ticket/card/pass cannot be added directly from the Wallet app.
  • Instead, you can add it to the Wallet app by using the ticket/card/pass document or the email that you may have received.



However, you may add any of the following passes/tickets

Adding Boarding Passes, Bookmyshow Tickets, IRCTC (Railway) tickets, Airline Tickets, Game Tickets and Hotel Bookings are only possible if the issuer has enabled the "Add to Apple Wallet" feature for the tickets/passes issued by them. See some examples below.





The card issuer must enable the "Add to Apple Wallet" feature.


You will find this in the Card Issue Document

  1. Tap Add to Apple Wallet.


1 reply
Question marked as Best reply

Aug 11, 2023 4:29 AM in response to Lava93

To use Apple Pay, it's important to note that the ability to add a Debit/Credit Card to Apple Pay is dependent on the country associated with your Apple ID. For instance, if you reside in a country like India where this feature is not supported, you won't be able to add your cards to Apple Wallet. --> Countries and regions that support Apple Pay




Please add a ticket/card/pass from the mail or the document that you have received when you bought the ticket/card/pass.

  • The ticket/card/pass cannot be added directly from the Wallet app.
  • Instead, you can add it to the Wallet app by using the ticket/card/pass document or the email that you may have received.



However, you may add any of the following passes/tickets

Adding Boarding Passes, Bookmyshow Tickets, IRCTC (Railway) tickets, Airline Tickets, Game Tickets and Hotel Bookings are only possible if the issuer has enabled the "Add to Apple Wallet" feature for the tickets/passes issued by them. See some examples below.





The card issuer must enable the "Add to Apple Wallet" feature.


You will find this in the Card Issue Document

  1. Tap Add to Apple Wallet.


Why I can’t add a card to my wallet ?

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