How can I remove payment method with an active subscription??l

I can’t use it to make a purchase on my device so I want to remove the payment method

iPhone 12 Pro, iOS 16

Posted on Aug 11, 2023 6:39 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2023 7:46 AM

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

👉 If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


-----

You can have a credit card / debit card on file and an Apple Account balance.

Your default payment method will be used first by Apple when you need to make a payment.  

If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.

If your Apple Account balance is 'empty', Apple will charge your credit card / debit card on file.

 

See the following Apple articles:

Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support


Add a payment method to your Apple ID

Add a payment method to your Apple ID - Apple Support


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


11 replies
Question marked as Top-ranking reply

Aug 11, 2023 7:46 AM in response to imole273

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

👉 If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


-----

You can have a credit card / debit card on file and an Apple Account balance.

Your default payment method will be used first by Apple when you need to make a payment.  

If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.

If your Apple Account balance is 'empty', Apple will charge your credit card / debit card on file.

 

See the following Apple articles:

Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support


Add a payment method to your Apple ID

Add a payment method to your Apple ID - Apple Support


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


Aug 11, 2023 8:21 AM in response to Katana-San

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

👉 If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


Aug 11, 2023 8:23 AM in response to Raicya

Hello ~ If you need to change or update your Apple ID payment method - Apple Support*


*If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue, add a new card first, then remove the old card.


Explain as perhaps I am misunderstanding. I have been known to do so before and sure I will again being human. 🙂


~Katana-San~


Aug 11, 2023 8:29 AM in response to Raicya

I believe Katana-san is correct in this case. You can't completely remove all payment options if you have an active subscriptions but you can change them. From your information:


If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


So, I belive that adding a new payment method then removing the old one will work. But, it should be easy enough for the OP to test.

Aug 11, 2023 9:02 AM in response to imole273

Hello once more~ If you want to cancel your subscription/s you will need to do that first before removing your payment method on file. If you want to continue your subscription/s add a new valid payment method. If you cancel your subscription/s and remove your payment method note you will not be able to download any apps going forward. Post back if you need further assistance or if you would like to clarify your goal w more details. Take care.


~Katana-San~


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How can I remove payment method with an active subscription??l

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