Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to get photos off broken iphone still linked to apple account

Old iphone6 won't turn on but it's still linked to my apple account. If the broken iphone6 and new iphone11 are both linked to the same apple account is it possible to download the photos from old phone?

iPhone 6 Plus, iOS 11

Posted on Aug 11, 2023 8:29 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2023 10:42 AM

peachyghost1 wrote:

Old iphone6 won't turn on but it's still linked to my apple account. If the broken iphone6 and new iphone11 are both linked to the same apple account is it possible to download the photos from old phone?

If you have a backup then restore your iphone 11 using the backup Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

IF you synced photos to icloud, then enabled it on the 11 Set up and use iCloud Photos - Apple Support

If you don't have either then there is no recovery.

1 reply
Question marked as Top-ranking reply

Aug 11, 2023 10:42 AM in response to peachyghost1

peachyghost1 wrote:

Old iphone6 won't turn on but it's still linked to my apple account. If the broken iphone6 and new iphone11 are both linked to the same apple account is it possible to download the photos from old phone?

If you have a backup then restore your iphone 11 using the backup Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

IF you synced photos to icloud, then enabled it on the 11 Set up and use iCloud Photos - Apple Support

If you don't have either then there is no recovery.

How to get photos off broken iphone still linked to apple account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.