How to use Apple Watch to MFi hearing aids for phone calls... without iPhone present!

I put a SIM into Apple Watch... works fine. But it does not connect to my (Widex) hearing aids, so I can't use it stand-alone away from an iPhone. Audio from the watch is insufficient to use. Without hearing aids, it's useless.

iPhone 13 mini

Posted on Aug 11, 2023 11:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 11:12 AM

I ran into this issue as well and I have a Jabra Enhance Pro 10 (GN Resound). Unable to make/receive phone calls directly from my Apple Watch 4 GPS + LTE and be able to hear the call using my hearing aids without my iPhone being near by. I too want to be able to leave my iPhone at home and be able to take calls from my Apple Watch and be able to hear the caller through my hearing aids. Seems kind of pointless to have to carry my iPhone around just to be able to hear my phone calls from my Apple watch....


So, I called Jabra tech support. They explained to me that hearing aids use MFi which I understand is a "low energy" bluetooth protocol. When you go into the Apple watch configuration, MFI option is missing which means that the Apple Watch cannot directly see the hearing aids but needs the hearing aid app on the iPhone to do the communications between the watch and the hearing aids using normal Bluetooth. ie. Watch <--> iPhone using normal bluetooth. iPhone <--> hearing aids using MFi.


Jabra/Resound support is waiting on Apple to provide MFI protocol on their Apple watch so that those of us who use hearing aids can connect directly to our Apple watches using MFi without the need for the iPhone to be nearby, playing the role of the "middle man/bluetooth translator". At least that is how I understand it after going into the deep grass with Jabra technical support.

36 replies

Sep 7, 2023 8:29 PM in response to lobsterghost1

Can anyone forecast when/if Apple will put MFI (low energy Bluetooth protocol) into Apple Watch? Does the current Watch hardware chipset even enable use of that frequency/protocol? Years off, if not? As many hearing aids (like our Widex) don’t appear on iPhones as ordinary common Bluetooth devices, these appear under the ‘Accessibility’ area as hearing device connections. btw the Widex ComDex accessory has a mic and bridges the two types of protocols as for a PC or TV, and easier to wear that around the neck than carry the iPhone on a run.

Nov 10, 2023 12:18 PM in response to amspectrum

amspectrum wrote:

It IS Apple's fault. What about the Americans with Disabilities Act? It's discrimination.

Apple is not preventing you from using your hearing aids. Apple provides many accessibility features that will allow you to use their devices if you have difficulty hearing. But they are not obligated by the ADA to make your third-party hearing aids work with every device they make.

Dec 1, 2023 4:25 AM in response to amspectrum

I have Widex Enjoy hearing aids. My experience is the same. Pairing with Apple Watch ver. 9 is not possible !! Alas !! I wish, Apple would EITHER update their Watch software / firmware so it would be able to communicate with my hearing aids

..... OR supply the name of one or more make of hearing aid, that IS able to communicate !!!!!

I am surprised, so few people write about this subject !

Dec 1, 2023 6:40 AM in response to WheelieNick

To further clarify, it appears your saying that you can’t make calls from your Apple Watch without your iPhone. Do you mean that the call can’t be connected on your watch without your iPhone being present OR you just can’t hear or speak (through your hearing aids) during a connected call on your watch without your iPhone being present? There is a difference.

Dec 1, 2023 7:46 AM in response to FolkeRams

You've got it backwards. To believe Apple can magically make any brand of hearing aid instantly compatible with Apple Watch is not feasible. It's up to the hearing aid manufacturers to make their products compatible with a device. One would think that they'd understand they likely have a lot of users who wear Apple Watch. And they should do something about it. But your supposition Apple needs to fix this is totally flawed. Apple doesn't own then, nor the code used in their devices.


I love your statement about "the countless hearing aid producers." So you think Apple should go out and buy every hearing aid from the countless hearing aid manufacturers, tear them down, try to figure out the code the manufacturer used to program them, then somehow incorporate whatever code was used to make some other companies product compatible with Apple Watch? That's just not going to happen.

Dec 1, 2023 7:44 AM in response to lobsterghost1

That’s like writing that phone companies and computers should radio via any frequency Apple chooses. LE Bluetooth( that most hearing aids use) is a ubiquitous standard like WiFi and cellular…bigger than Apple, so yes it’s their action to adopt it on Apple Watch. And yes Apple developers and marketers read this too, when they want to know why sales fall short of expectations…

Mar 23, 2024 1:57 AM in response to FolkeRams

I Got New Oticon miniRite T hearing aid MFI Yesterday.

Mye Old healing aid used a streamer around my nack and I loked forward to MFI.

But now I can’t use mye hearing with my Apple Watch as stand alone device.

I often use my Apple Watch as stand alone, jogging, gym, fitness, walking I nature. Now this is no longer an option. I am very disappointed. 😏

I can se this problem has been adressed for long time without apple has solved it. 😏🤔

Apr 6, 2024 7:31 AM in response to ggkeymaker15

Hi, I don’t have the cellular watch but all of my watches have the BeMore app on them but I would like to be able to leave my phone in my pocket/bag and be able to answer a call on my watch and have it stream through to my hearing aids GN Resound Ambio S77 however if I answer via the iphone then the call automatically goes to my aids but if I answer on the watch even with the iphone next to it then the call isn’t streamed to my hearing aids, but from what I can see in your post they could?


Watch <--> iPhone using normal bluetooth. iPhone <--> hearing aids using MFi.


Maybe there’s a setting that Ive not set up on my watch etc?

TIA

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to use Apple Watch to MFi hearing aids for phone calls... without iPhone present!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.