Why does my iPhone 14 Pro go straight to voicemail?

Why does my new Iphone 14Pro go straight to voicemail, instead of ringing thru?


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iPhone 6s Plus, iOS 15

Posted on Aug 11, 2023 12:30 PM

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Posted on Mar 28, 2024 6:49 AM

So frustrating. All settings are correct. Calls are randomly going to vm. Sitting with phone in hand and notice vm. Whstbis going on????? Come on Apple. Fix this. A lot of us are experiencing since a February 2024 update!!!!!! Fix please. I’m missing important business calls!!!!!!!not to mention family emergency call that went to vm!!!!!!!!

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Mar 28, 2024 6:49 AM in response to Confusedin2023

So frustrating. All settings are correct. Calls are randomly going to vm. Sitting with phone in hand and notice vm. Whstbis going on????? Come on Apple. Fix this. A lot of us are experiencing since a February 2024 update!!!!!! Fix please. I’m missing important business calls!!!!!!!not to mention family emergency call that went to vm!!!!!!!!

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Aug 11, 2023 12:50 PM in response to Confusedin2023

FIRST: Are there missed calls in Phone/Recents on the phone? If they are not the problem is in the network, because the calls aren’t getting to your phone. Contact your carrier: 

  • check with your carrier that they don’t have a local outage, and that you didn’t have any settings that would have immediately invoked voicemail, such as call forwarding.
  • check up on them at Down Detector - Crowdsourced outage checker


If they are in Recents here’s what to check:


  • Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
  • Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
  • Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
  • Also in Settings/Phone: Make sure Call Forwarding is off.
  • iOS 14 & older: Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
  • iOS 15: Go to Settings/Focus, and verify that all focus settings are disabled.
  • iOS 16: Open the Control Center and turn off Focus.
  • Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
  • Go to Settings/Accessibility/Touch/Call Audio Routing and make sure Auto-Answer Calls is off.
  • Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
  • Restart your phone-->Restart your iPhone, iPad, or iPod touch - Apple Support
  • If all else fails, talk your carrier into replacing your SIM card (thanks to ASC user DShelbyD)


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Why does my iPhone 14 Pro go straight to voicemail?

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