A few years ago I changed my AppleID. However, I keep getting prompted by iMessage and FaceTime to enter the password for the old account. I cannot get rid of this prompt.
I have already logged out of all services and logged back in with my new Apple ID, but it still prompts me.
What can I do?
MacBook Pro 13″, macOS 11.7
Hey declare806,
When tapping Settings > Messages > Send & Receive, do you see the email address listed here as a place you can be reached? If so, remove the check mark beside of it. There's also more steps under "Get more help" here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Let us know what you find.
Take care!
Hey declare806,
When tapping Settings > Messages > Send & Receive, do you see the email address listed here as a place you can be reached? If so, remove the check mark beside of it. There's also more steps under "Get more help" here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Let us know what you find.
Take care!
For Messages and Facetime you can sign into a different Apple ID for these services in Settings. Note this has to be the same ID for both. Go to Settings > Messages > Send & Receive, and make sure both your telephone number and Apple ID are input there and both show a checkmark. If you need more help, check out this link: Add or remove your phone number in Messages or FaceTime - Apple Support .
Since you say you changed your account information, read about what to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support
Old AppleID is prompting for password on iMessage and FaceTime
