itunes wont play samples of some songs
I’m using iTunes for windows and
this issue seems to have popped just lately and I wonder if apply has gone to new audio format causing the problem
Windows, Windows 10
I’m using iTunes for windows and
this issue seems to have popped just lately and I wonder if apply has gone to new audio format causing the problem
Windows, Windows 10
I am experiencing the same issues and have done what you suggested with no luck...........
Sure seems like they don’t care I’m buying less too
Well, I've got an iMac and same problem.
I'm going to be buying less, if they don't get this problem solved
Just goes on and on
You're right!!!!!
Fed up with it. Now stream with Spotify. Slick!
They seem to have no interest in fixing it
I get the same problem on my iMac which is running an older OS but not on my iPhone which has the newest update (IOS 17) So I'm wondering if its got something to do with that?
Works on my phone just fine as well. Problem seems to be iTunes and they have no interest in fixing
Interestingly I've discovered that it only happens on new songs, ie released in the last two or three weeks, I will definitely contact Apple as their technician's have always managed to resolve any issue that I've been unable to resolve myself, so will update you. I'm running iTunes 12.9 on my Mac so will also find someone using the latest, 12.10 and get them to check the same song samples.
Hope you can get some help with this. You're right, it only happens on new songs released the last month or so. It's a very disturbing problem.
iTunes just doesn’t seem to matter to them
Hi, I spoke to a very helpful Apple agent yesterday who took over my screen to see the issue as he had not come across it before, tried quitting then re-authorising iTunes but that didn't work, so he recommended re-instaling the macOS which I will try. If not going to upgrade the OS as I also contacted a friend who has a newer version and they didn't have a problem with those songs.
I'm sorry that doesn't help if you're using Windows, however I do have a work around for you if you can't re-install or upgrade and don't have an iPhone, copy artist and song into YouTube and you can then listen to the whole song before downloading from iTunes. Not ideal I know but sometimes I've heard samples and then been disappointed with the rest of the song, so use it a lot (I do skip or block the annoying ADs though)
Thanks Mod_One, for going straight to the source to try to get a fix. I am seeing a little bit of improvements, allowing me to open new songs, but like, only a few and then it starts spinning. I like the Youtube option because it allows us to hear before we buy. I do notice that iTunes will allow us to purchase, of course. They will get their money, regardless of what the issue is. It is also helpful to see that this is not just windows, it is also happening to mac.
iTunes will not preview NEW music on at least Win10. It will sample older music no problem. I have no idea where the line is between playable and unplayable. I came to the store to sample and buy some new music. No sample, no buy. Surely this is a major issue. Or do I have to use an iPhone now?
itunes wont play samples of some songs