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caraway161 Author

Level 1

4 points

I need my iTunes enabled

every time I try to download something it says iTunes disabled.

Caraway-

iPad Pro, iPadOS 16

Posted on Aug 11, 2023 7:58 PM

Top-ranking reply

2NumForIce

Level 2

438 points

Posted on Aug 11, 2023 8:01 PM

Hi caraway161,

If you see a message that says "Your account has been disabled in the App Store and iTunes", you will need to contact Apple Support using the link, as it is a problem that can only be resolved on Apple's end.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'

If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled

Hope that helps!

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I need my iTunes enabled

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