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I have been using outlook for my iCloud email on my iPhone for years. For some reason today it won’t allow me to generate the app specific password. I have done all the troubleshooting. Turned phone on/off..
Turned 2 step auth on
Changed and used correct password for iCloud
Mail is on in settings
iPhone 11 Pro Max, iOS 16
Hi AZJamieLynn,
If you want to generate an app-specific password, we recommend that you follow the steps in the link below.
Sign in to apps with your Apple ID using app-specific passwords - Apple Support
To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to generate an app-specific password."
1. Sign in to appleid.apple.com.
2. In the Sign-In and Security section, select App-Specific Passwords.
3. Select Generate an app-specific password or select the Add button, then follow the steps on your screen.
4. Enter or paste the app-specific password into the password field of the app.
We recommend the steps above because they will show you how to sign in to apps with your Apple ID using app-specific passwords.
If you’re still unable to generate an app-specific password, we recommend contacting Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!
Hi AZJamieLynn,
If you want to generate an app-specific password, we recommend that you follow the steps in the link below.
Sign in to apps with your Apple ID using app-specific passwords - Apple Support
To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to generate an app-specific password."
1. Sign in to appleid.apple.com.
2. In the Sign-In and Security section, select App-Specific Passwords.
3. Select Generate an app-specific password or select the Add button
4. Enter or paste the app-specific password into the password field of the app.
We recommend the steps above because they will show you how to sign in to apps with your Apple ID using app-specific passwords.
If you’re still unable to generate an app-specific password, we recommend contacting Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!
Hi AZJamieLynn,
Can you fill us in on what's happening when you say it won't generate a password? Are you getting an error? If so, what does it say?
The best steps will depend on what's happening, but if you haven't yet, you could try restarting your iPhone. That's a great starting point for general troubleshooting: Restart your iPhone
It's also a good step to try from both a known good Wi-Fi network, and from cellular data. If you're seeing an error related to your connection, that would help narrow things down.
Have a good one.
Hi. Thanks for your response. I have been using outlook on my iPhone for over a decade and a half now maybe longer. This isn’t new to me. I know how to do it and followed the steps as well as trouble shouted. However it still won’t generate a password for me like normal just says go to settings. I’ve done everything in settings as well as turned phone on off, turned two step on off. Still isn’t working like it normally would. There must be a block so it won’t work. Makes zero sense.
Outlook & app specific password for iCloud
