Face ID for RBS
My wife has an iPhone 13 and had the option of using Face ID to log into the RBS Banking app I haven’t got the option on my iPhone 11 even though the bank says it has! Help
iPhone 11, iOS 16
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My wife has an iPhone 13 and had the option of using Face ID to log into the RBS Banking app I haven’t got the option on my iPhone 11 even though the bank says it has! Help
iPhone 11, iOS 16
Does the option for Face ID in the app show up, or is it missing completely?
If it’s missing completely, then the app is probably not up to date. Head over to the App Store and check for updates.
If it shows up but doesn’t work, you might not have Face ID enabled for your device.
Face ID for RBS