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Replacement AirPod pro case

My AirPod Pro’s charging case is permanently flashing red when charging. Does anyone know why this is happening? It doesn’t appear to be charging either.

If it’s not possible to rectify, am I able to purchase just the charging case?

many thanks.

iPhone 14 Pro, iOS 16

Posted on Aug 12, 2023 2:08 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2023 9:29 PM

IrishSetters Said:

"Replacement AirPod pro case: My AirPod Pro’s charging case is permanently flashing red when charging. Does anyone know why this is happening? It doesn’t appear to be charging either. If it’s not possible to rectify, am I able to purchase just the charging case? many thanks."

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Contact Apple Support:

Seems you were provided with a faulty case. So, contact Apple Support back, informing them of what exactly is occurring. If it is not charging, then it is unreliable at best.

1 reply
Question marked as Top-ranking reply

Aug 12, 2023 9:29 PM in response to IrishSetters

IrishSetters Said:

"Replacement AirPod pro case: My AirPod Pro’s charging case is permanently flashing red when charging. Does anyone know why this is happening? It doesn’t appear to be charging either. If it’s not possible to rectify, am I able to purchase just the charging case? many thanks."

-------


Contact Apple Support:

Seems you were provided with a faulty case. So, contact Apple Support back, informing them of what exactly is occurring. If it is not charging, then it is unreliable at best.

Replacement AirPod pro case

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