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App Store or Itunes do not work how to fix it?

Cant update my macbook air because the App Store doesnt open, itunes doesnt open, and I cant sign into my apple id on it either

iPhone 14 Pro Max, iOS 16

Posted on Aug 12, 2023 2:09 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2023 2:14 AM

You need to use your Mac user account, that is your login user name to sign in to the App Store.


See the following Apple articles:

If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860


Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac

 

Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac

 

If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190

 

See also -> Ways to remember passwords on Mac

Ways to remember passwords on Mac – Apple Support (UK)


-----

BTW:

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

What happens when you use the same Apple ID & Password that you use to sign in here?

 

See -> Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 12, 2023 2:14 AM in response to MisterMarcus08

You need to use your Mac user account, that is your login user name to sign in to the App Store.


See the following Apple articles:

If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860


Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac

 

Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac

 

If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190

 

See also -> Ways to remember passwords on Mac

Ways to remember passwords on Mac – Apple Support (UK)


-----

BTW:

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

What happens when you use the same Apple ID & Password that you use to sign in here?

 

See -> Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support



App Store or Itunes do not work how to fix it?

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