Level 1

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Forgot my MacBook Pro passcode

I forgot my MacBook Pro passcode and it won’t allow me to use touch verification

MacBook Pro 13″, macOS 13.3

Posted on Aug 12, 2023 3:23 AM

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Level 9

51,384 points

Posted on Aug 12, 2023 5:27 AM

Hi,

If you forgot firmware passcode, you can reset it at Genius Bar or Apple Authorized Service Provider, though you need to take receipt of your MacBook Pro as well.

Genius Bar Reservation and Apple Support Options - Apple

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Top-ranking reply

Level 9

51,384 points

Aug 12, 2023 5:27 AM in response to kwame14

Hi,

If you forgot firmware passcode, you can reset it at Genius Bar or Apple Authorized Service Provider, though you need to take receipt of your MacBook Pro as well.

Genius Bar Reservation and Apple Support Options - Apple

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Forgot my MacBook Pro passcode

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