why my battery is unknown part

I can’t see my battery on my setting it’s unknown part

iPhone 11 Pro Max, iOS 16

Posted on Aug 12, 2023 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2023 10:00 AM

The original battery or a previous replacement with a genuine battery has failed or was improperly installed, or the battery was replaced with a third-party battery.


If the iPhone has been serviced by a third-party, check with them.


If the iPhone has not been serviced, or was serviced by Apple or an authorized repair provider, check with Apple.

2 replies
Question marked as Top-ranking reply

Aug 12, 2023 10:00 AM in response to Chin01

The original battery or a previous replacement with a genuine battery has failed or was improperly installed, or the battery was replaced with a third-party battery.


If the iPhone has been serviced by a third-party, check with them.


If the iPhone has not been serviced, or was serviced by Apple or an authorized repair provider, check with Apple.

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why my battery is unknown part

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