Related Article: About genuine iPhone cameras

I haven’t change my camera. Why is this message?

my iPhone is giving me a message of unknown camera. I haven’t change my camera.

iPhone 12 Pro Max

Posted on Aug 12, 2023 10:24 AM

Reply
1 reply

Aug 12, 2023 10:29 AM in response to Luisor

Hey,

If your iPhone 12 Pro Max is showing an "unknown camera" message despite you not changing the camera:


  1. Restart your iPhone to see if it's a temporary glitch.
  2. Use the built-in Camera app to check if the issue persists.
  3. Update your iPhone's software to the latest version.
  4. Consider checking app permissions and privacy settings.
  5. In last resort, backup your data and reset your iPhone.


If the problem continues, it might be a hardware issue or something more complex. You could contact Apple Support.


I haven’t change my camera. Why is this message?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.