Hello,
$79.00 from Apple keeps trying to debit my cash app card, almost every other day. I have not subscribed or purchased anything with Apple Store. Please help to resolve this matter.
Thank you for your time
La-Tanya
[Edited by Moderator]
iPhone 13, iOS 16
We cannot know. We are not Apple. As your fellow end users we have no more access to Apple databases than you.
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Note: Unless you are not using Family Sharing, make sure you set the "Apple ID" box to the "All" option:
We cannot know. We are not Apple. As your fellow end users we have no more access to Apple databases than you.
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Note: Unless you are not using Family Sharing, make sure you set the "Apple ID" box to the "All" option:
Why is Apple charging me every other day?
