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User profile for user: Lgov77
Lgov77 Author
User level: Level 1
4 points

Unable to download apps on my son’s Apple watch

My son (age 10) has a stand alone cellular series 7 Apple watch without an iPhone. He hasn’t been able to add any watch compatible apps on his watch. I know it’s possible to add apps to a watch not connected to an iPhone because this was passed down from his older brother who just upgraded to an iphone. He was able to download plenty of apps being linked to our family account through my iphone.

We’ve tried so many suggestions from online but most of them are regarding watches connected to an iphone.

When trying to download a watch compatible app, it asks for his Apple ID password, we double click the side button to install, it says processing, and immediately stops. We are connected to Wi-Fi, his watch is up to date, I have already tried restarting the watch. Any other suggestions before we head to the Apple Store for assistance?

Apple Watch Series 7

Posted on Aug 12, 2023 3:13 PM

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User profile for user: ryane77
ryane77
User level: Community Specialist

Aug 13, 2023 11:16 AM in response to Lgov77

Hello Lgov77,


Thank you for reaching out to Apple Support Communities.


We were able to find this regarding the installation of apps on the Apple Watch:


"How to get apps

Use the iPhone that's paired with the watch, or use the App Store on the watch.


Get apps from the App Store on your Apple Watch

  1. Press the Digital Crown to see the Home screen, then tap the App Store.
  2. Tap Search to find apps using Scribble or Dictation or scroll down to discover featured apps and curated app collections.
  3. Tap an app to see its description, ratings and reviews, screenshots, release notes, and more.
  4. Tap the price or tap Get.Apple Watch screen showing how to download an app
  5. When prompted, double-click the side button under the Digital Crown to download and install the app.

In the App Store, if an app has a Get button instead of a price, the app is free. You won't be charged for downloading a free app. Some free apps offer in-app purchases and subscriptions that you can buy. Subscriptions and in-app purchases give you access to more features, content, and more. Learn more about in-app purchases and subscriptions."


Additional details can be found here: Download apps on your Apple Watch


If the above does not help, based on the steps you've tried already, use this link to contact us directly: Get Support


Take care.

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Unable to download apps on my son’s Apple watch

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