I can’t turn my Wi-Fi or Bluetooth on
It’s not letting me enable either
iPhone 13, iOS 16
Question marked as
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
or else.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop. It sounds like the Wi-Fi and Bluetooth radio chip may have failed.