Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen Time is Crashing my Phone

When time is requested on apps disabled by Screen Time, the popup to select which option (such as one more minute or enter password) don't even show up, and my phone completely freezes for about a minute (i also am unable to turn it off in that time) before crashing my phone. I have tried opening the Screen Time section in settings to see if something in there is the issue, but it doesn't open. I can open every other section with no issues. I've tried restarting my phone with no success.


edit: (the question i've posted says this is about an iphone 8, that's incorrect, it's an iphone xr)

iPhone 8

Posted on Aug 12, 2023 5:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2024 9:09 AM

My phone also is doing this,I have the 12 pro max.before I updated my phone and when I would try to access screen time in settings it would just crash and exit out of the settings app entirely. Now my phone is updated and now when I try to access that setting my screen just freezes. I also see I can’t sign out of iCloud or change the time zone etc because of “restrictions” Idk if I accidentally like turned something on.

6 replies
Question marked as Top-ranking reply

Jun 30, 2024 9:09 AM in response to evelync07

My phone also is doing this,I have the 12 pro max.before I updated my phone and when I would try to access screen time in settings it would just crash and exit out of the settings app entirely. Now my phone is updated and now when I try to access that setting my screen just freezes. I also see I can’t sign out of iCloud or change the time zone etc because of “restrictions” Idk if I accidentally like turned something on.

Screen Time is Crashing my Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.