Errors with my email address in FaceTime and iMessage

help me, I can’t not use my email address(Apple ID) to accept FaceTime, iMessage on my iPhone, iPad, MacBook.

iPhone 12 Pro

Posted on Aug 13, 2023 2:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 9:02 PM

re: "Errors with my email address in FaceTime and iMessage

I can’t not use my email address (Apple ID) to accept FaceTime, iMessage on my iPhone, iPad, MacBook".


We do not know which Mac and device models, or which OS versions, you are using:

In your FaceTime and Messages Settings on your Mac and devices ... try looking for: "You can be reached at" and make sure the details that you want to use (eMail, phone etc) are added, if they are not already in use.


If needed:

Try logging in online to your Apple ID account to check the eMail address in use is correct in your account:

Apple ID Log-in:

https://appleid.apple.com/


How to: Get a verification code and sign in with two-factor authentication - Apple Support


If necessary you can change the eMail address you use : Change your Apple ID - Apple Support

(Allow 24 hours for the change to take effect.)

____________

More Support:

Apple ID Support website (info. / support / contact):

Apple ID - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 14, 2023 9:02 PM in response to Seoyoung7215

re: "Errors with my email address in FaceTime and iMessage

I can’t not use my email address (Apple ID) to accept FaceTime, iMessage on my iPhone, iPad, MacBook".


We do not know which Mac and device models, or which OS versions, you are using:

In your FaceTime and Messages Settings on your Mac and devices ... try looking for: "You can be reached at" and make sure the details that you want to use (eMail, phone etc) are added, if they are not already in use.


If needed:

Try logging in online to your Apple ID account to check the eMail address in use is correct in your account:

Apple ID Log-in:

https://appleid.apple.com/


How to: Get a verification code and sign in with two-factor authentication - Apple Support


If necessary you can change the eMail address you use : Change your Apple ID - Apple Support

(Allow 24 hours for the change to take effect.)

____________

More Support:

Apple ID Support website (info. / support / contact):

Apple ID - Official Apple Support

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Errors with my email address in FaceTime and iMessage

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