My phone has a frozen screen and won’t start tried everything

my phone will not respond to touch screen is frozen

iPhone 11, iOS 16

Posted on Aug 13, 2023 9:25 AM

Similar questions

frozen my phone is frozen! a white box with update "pages" is appearing with 2 options. Later or download. I cant press anything. When I go to restart the touchscreen doesn't work.
619 1
my phone is frozen and will not turn off/on or reset anything. nothing is working and the screen is currently frozen i was trying to clear all of the tabs opened while closing the photos app, then the screen is just stuck and not moving, it is frozen. nothing is working. not turning off or on or reseting. i pressed everything, nothing working.
574 1
My xs max tochscteen seems frozen Phone is on but not responsive I can’t swipe type or anything
167 1

1 reply

Libby101a

Level 4

2,484 points

Aug 13, 2023 9:30 AM in response to helenrum

Have you tried force restarting?

See this article: Force restart iPhone - Apple Support

Also see this: If your iPhone won't turn on or is frozen - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone has a frozen screen and won’t start tried everything

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up