You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I don’t have access to reset my passcode anymore

The option is no longer available and I can’t change my passcode which others know

iPhone 8 Plus, iOS 16

Posted on Aug 13, 2023 10:51 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2023 8:51 AM

Ok. You go to: Settings > Face ID & Passcode. Now, you don’t see the option to “Change Passcode?” Am I correct?



You don’t see this option circled in green?


Or is Face ID & Passcode missing from the list in settings?


If so, try this:


Go to: Settings > Screen Time > Content & Privacy Restrictions > (scroll down) > Passcode Changes > (tap “Allow”)


Please let me know if this enables you to change the passcode again. Thank you!

5 replies
Question marked as Top-ranking reply

Aug 21, 2023 8:51 AM in response to Mmijames

Ok. You go to: Settings > Face ID & Passcode. Now, you don’t see the option to “Change Passcode?” Am I correct?



You don’t see this option circled in green?


Or is Face ID & Passcode missing from the list in settings?


If so, try this:


Go to: Settings > Screen Time > Content & Privacy Restrictions > (scroll down) > Passcode Changes > (tap “Allow”)


Please let me know if this enables you to change the passcode again. Thank you!

I don’t have access to reset my passcode anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.