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I charged my phone 50% but when I disconnected it from power it went to black screen and cannot come back.

Thought only phone was affected but Mac was also affected. Could not get online. Could not connect to Apple chat. Safari could don't connect to server. I turned router on and off. Now MacBook Air is working but phone is still off.


iPhone SE, iOS 16

Posted on Aug 13, 2023 11:50 AM

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I charged my phone 50% but when I disconnected it from power it went to black screen and cannot come back.

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