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I would like to change my country/region to USA

My country is currently set to India. I have a very minimum balance in my Apple ID associated with India. I am currently in US and want to change the Country/region. It is not letting me change, saying I must spend all my balance. I am not able to spend the balance as it is too low, neither can I add any money to it. I would like to forgo the balance in my account and change the country to US

iPhone 13, 16

Posted on Aug 13, 2023 2:35 PM

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3 replies

Aug 13, 2023 2:52 PM in response to ajith3636

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. In Apple's support article Change your Apple ID country or region - Apple Support Apple lists only a single way to do this:


"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support". Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple will remove the balance and keep it.


Or, as Recommended by Apple in this thread https://discussions.apple.com/thread/254962758 , tap or click here ➞ Official Apple Support . You may find, however, that it is a lot faster and easier to use the link in the previous paragraph since it is the one provided by Apple itself for this situation to directly take you to the people who can help you with this.



Aug 13, 2023 2:53 PM in response to ajith3636

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support and they can zero it for you or:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!


I would like to change my country/region to USA

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