I would like my refunds to be vanished.

Question

Level 1

4 points

I would like my refunds to be vanished.

I want refunds from my apple wallet be vanished. Listen, I don't know how it changed me to US store, but it probably happened due to a bug when I hardly reset my phone. I topped up $2 using external stores, and found out I can't spend them. Because i live in Russia, I don't have any US card, and it doesn't let me change back too, because I didn't spend those $2. I'm softlocked. May i ask you just remove those $2? I don't care about getting them back.

iPhone 11

Posted on Aug 13, 2023 2:22 PM

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Answer 1

Top-ranking reply

Jeff Donald

Community+ 2026

Level 8

46,560 points

Aug 14, 2023 5:36 AM in response to Plizik

Please contact Official Apple Support in your country or region. Apple Support Community does not have access to your personal or financial information.

Choose your country or region - Official Apple Support

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Answer 2

tannerl2

Level 3

866 points

Aug 13, 2023 4:42 PM in response to Plizik

It sounds like Apple may have given you an account credit of some type for something. If so, the only way I’m aware of being able to get rid of it would be to spend it. This website is mostly just other Apple customers sharing what we know, and Apple won’t access your account from here.

If you’re looking to have Apple review it with you, I’d recommend contacting them: Contact - Official Apple Support

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Answer 3

Plizik Author

Level 1

4 points

Aug 13, 2023 10:52 PM in response to tannerl2

No, i topped up those two dollars. It's just I need to get rid of them and i have no idea how, if i can't spend it due to being in another region

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