You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i need help to restore my apple store credit

i need help to reset my apple store credit


iPhone 8 Plus, iOS 16

Posted on Aug 13, 2023 5:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2023 5:29 PM

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support and they can zero it for you or:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!



2 replies
Question marked as Top-ranking reply

Aug 13, 2023 5:29 PM in response to derelle179

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support and they can zero it for you or:


Contact Apple for support and service - Apple Support


Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!



Aug 13, 2023 5:29 PM in response to derelle179

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. In Apple's support article Change your Apple ID country or region - Apple Support Apple lists only a single way to do this:


"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support". Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple will remove the balance and keep it.


Or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support . You may find, however, that it is a lot faster and easier to use the link in the previous paragraph since it is the one provided by Apple itself for this situation to directly take you to the people who can help you with this.


i need help to restore my apple store credit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.