Use of Apple Pay in iPad

Hello Guy Towle,

This page can help out with providing some steps that may assist with resolving issues with the card in Apple Pay being declined: If a payment card that you use with Apple Pay is declined - Apple Support

1. Open Apple Wallet:

• On your iPhone, open the Wallet app.

• On your iPad, open the Settings app > Wallet & Apple Pay.

• On your Mac, choose Apple menu  > System Settings (or System Preferences), then click Wallet & Apple Pay.

2. Select your payment card.

3. If you see the message "This card cannot be used," check if your bank or card issuer currently supports Apple Pay:

• Apple Pay participating banks in Canada, Latin America, and the United States

• Apple Pay participating banks in Africa, Europe, and the Middle East

• Apple Pay participating banks and card issuers in Asia-Pacific

4. If you have more questions, contact your bank or card issuer.

You may also use this link to reach out to the Apple Support Advisors that specialize in Apple Pay for additional guidance as well: Get Support

Cheers.

Hello Guy Towle,

Is your iPad up to date for the latest fixes? If not, we'd recommend updating the iPad: Update your iPhone or iPad

To make sure we're on the same page here, you mentioned receiving error, 'the balance in account is not sufficient' in which case you would need to contact your bank for further help with this matter.

However, you also mentioned that the Apple Pay button gets no response. Is this on the website to prompt Apple Pay? Do you receive the above error after tapping this button? The more details you can provide, the better we can assist.

Take care.