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rickie247 Author

Level 1

4 points

I have a charge on my bank statement that I am not sure what it is for

Hi have a charge on my back statement this morning for 29.99 I am not sure what I have ordered.

[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Aug 14, 2023 12:08 AM

Best reply

Allan Jones

Level 9

69,440 points

Posted on Aug 15, 2023 2:59 PM

We are not Apple so cannot look up Apple's sales transactions. Start here:

If you see 'apple.com/bill' on your billing statement - Apple Support

The most important part is "View Your Purchase History." Do that.

If you history does NOT show the charge, then is is possible someone has access to your card/account number and is pretending to be Apple. It happened to us. If that is the case, Apple cannot fix this. Only your bank or card issuer can address fraudulent use.

If your history shows the charge, continues with instructions in that article.

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I have a charge on my bank statement that I am not sure what it is for

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