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Old AppleTV remote design on Apple TV 4K (1st. Gen)

I have a weird problem - where my remote on my iPhone 14Pro displays the old remote from gen 1-3 (see picture) instead of the version with touch. I cannot find any solution for it to swap over to the newer version with touch.


Neither my iPhone or Mac is recognised as a trusted device in settings on the AppleTV, but that might be because I own it and its the same AppleID?


I've tried with 5-6 different other phones from iPhone X to 14 on the same AppleTV and they all get the newer version of the remote, my iPad has the new remote. It's just my iPhone that displays the old version.


Ive tried to reconnect the iPhone, reset the appleTV, reset my iPhone, but it still will only display the old 1-3. gen remote.


Im going crazy.



Does anyone know if there is a fix or is this permanently broken?


Apple TV 4K, tvOS 16

Posted on Aug 14, 2023 1:20 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 2:15 AM

Please check:

iPhone: Settings﹥Accessibility﹥Apple TV Remote﹥Directional Buttons﹥Off|On

2 replies

Old AppleTV remote design on Apple TV 4K (1st. Gen)

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