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My iphone 14 Pro Max says Face ID not available.

I suddenly had problems using Face ID about a couple of days ago and thought I would reset it but it keeps saying Face ID not available.

iPhone SE, iOS 15

Posted on Aug 14, 2023 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 3:07 AM

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your front camera (remove any obstacles, if present), see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro


If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> Apple Support , or, since your iPhone is still covered by warranty, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region. After checking it out, they'll give you all the available options.


Regards

Giulio

3 replies
Question marked as Top-ranking reply

Aug 14, 2023 3:07 AM in response to shiameng67

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your front camera (remove any obstacles, if present), see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro


If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> Apple Support , or, since your iPhone is still covered by warranty, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region. After checking it out, they'll give you all the available options.


Regards

Giulio

My iphone 14 Pro Max says Face ID not available.

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