Why my account is being deducted for the item i did not subscribe ?
I was beng deducted RM29.90 from touch n go for Apple service. May I know what service that is deducted ?
iPhone 14 Plus, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I was beng deducted RM29.90 from touch n go for Apple service. May I know what service that is deducted ?
iPhone 14 Plus, iOS 16
This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.
➜ If you see 'apple.com/bill' on your billing statement - Apple Support
"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
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* I have a payment of $2.99 per month what … - Apple Community
Once you have found the item in your purchase history, here's how to request a refund (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support .
This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.
➜ If you see 'apple.com/bill' on your billing statement - Apple Support
"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
______
* I have a payment of $2.99 per month what … - Apple Community
Once you have found the item in your purchase history, here's how to request a refund (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support .
Contact apple support: Contact - Official Apple Support
Hello~ Where are you seeing these changes? On your device or banking/credit card only?
~Katana-San~
may i know the updates about your charge? is it resolved? because i also being charged 29.90 too
Why my account is being deducted for the item i did not subscribe ?