Deposit not available.

I transferred money into my apple savings account on 7-10-2023 and it is not available yet. Where is my money? it shows but I can't transfer the money to another account.

iPhone 8 Plus, iOS 16

Posted on Aug 14, 2023 10:09 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 10:18 AM

Sounds like you never completed setting up your Apple Savings account. Please follow the steps in the support article linked below to verify your Apple Cash account.


Identity verification for Apple Card or Apple Cash - Apple Support


You’ll also need to contact an Apple Savings account specialist at Goldman Sachs Bank to verify your external account. Verifications must be done over the phone. Do not chat. Once verified you’ll be able to transfer funds.


CONTACTING — Goldman Sachs Bank 


  • Call toll-free at 877-255-5923



1 reply
Question marked as Top-ranking reply

Aug 14, 2023 10:18 AM in response to blfsgd

Sounds like you never completed setting up your Apple Savings account. Please follow the steps in the support article linked below to verify your Apple Cash account.


Identity verification for Apple Card or Apple Cash - Apple Support


You’ll also need to contact an Apple Savings account specialist at Goldman Sachs Bank to verify your external account. Verifications must be done over the phone. Do not chat. Once verified you’ll be able to transfer funds.


CONTACTING — Goldman Sachs Bank 


  • Call toll-free at 877-255-5923



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deposit not available.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.